Privacy Policy


Our Privacy Policy


At Hotel Casa Primavera (“We”, “us”, or “our”), located in San Miguel de Allende, we are committed to protecting the privacy and security of our guests’ and website visitors’ personal information. This Privacy Policy outlines our privacy practices for [Hotel Domain], covering the collection, use, and disclosure of personal information during the use of our website and services.

Information We Collect
We may collect personal information that you voluntarily provide to us when making a reservation, registering at our hotel, or using our website. This may include, but is not limited to:

  • Name, email address, phone number, postal address.
  • Payment information, such as credit card number and billing details.
  • Room preferences and requested services.
  • Information related to your stay at our hotel, such as your reservation dates and services used.

How We Use Your Information
The personal information we collect is used for the following purposes:

  • To process and manage reservations and provide requested services.
  • To communicate with you regarding your stay and respond to your requests.
  • To improve our services and personalize your experience.
  • For marketing purposes, if you have opted to receive such communication.

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who perform functions on our behalf, such as payment processing and reservation management.
  • Legal authorities when required by law or in response to legal processes.

Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Object to or request the limitation of processing of your personal data.
  • Request the deletion of your personal information.

Information Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make significant changes, we will notify you through our website or by other means, such as email.

If you have questions or concerns about our privacy policy or data practices, you can contact us using the information provided on our website.

October 2023